We guarantee the lowest price for all our experiences. As the tour operator, we set the price across every booking platform. When you book directly with Stockholm Nature, you always receive the best available rate.
If you find the exact same experience offered at a lower price before the activity starts, we will refund the difference.
Submit your claim
Use our contact form to make a claim and include your booking number and proof of the lower price.
We review your request
Now we are going to check on the submitted information and you will hear back from us as soon as possible.
Receive your refund
If your claim is valid, we’ll refund the difference between the two prices.
The guarantee applies to bookings made directly on stockholmnature.com
It applies only to standard public rates
The lower price must be for the exact same experience, date, and details
Claims must be submitted before the activity starts
